Hello! Richard here, you probably found this site because you need help writing a customer service cover letter. If so, then you have come to the right place and need to keep reading…

You may be in the same place I was 6 months ago -  getting rejected time after time from the jobs you are applying for and with every rejection picturing a future where you never find the right job. After a while you feel all that pressure is piling up on you like a mountain of sand, holding you down and making it harder to get out of bed every day! I was there in exact same place but I was fortunate enough to finally figure out one little thing that changed everything and put me in a situation where I had my choice of jobs. Thats right… after months of unemployment I found myself in the hilarious (but great) situation of being offered two jobs by two different companies. Click here to skip my story and find out how I did it straight away.

6 months ago I had took time off college and as I didn’t have much work experience figured a job in customer service would be a good way to get my foot in the door with a larger company. Like you have been I looked for jobs in the paper, looked at all the job sites online and sent off my resume. Easy right? The harsh reality of job-seeking soon slapped me in the face. If I got a response to my application at all it was a cold “Thank you for your application, unfortunately you weren’t suitable…” Have you been getting the same responses? Have you even been getting a response or is it like your emailed resumes are disappearing into the ether, never to be seen again?

I was frustrated and felt like I would never find a job. Bills were piling up around my in towering mountains of envelopes and to be quite honest I was starting to panic a bit… I hadn’t even had an interview yet and I needed a job yesterday. I started doing some reading online about how to write good resumes.  People were recommending I write a cover letter to attach to my resume. I sat down and wrote a cover letter, attached it to the next bunch of CVs I sent out…and nada… more of the same. No interviews and especially no job. Then I found something amazing…

How I wrote THAT customer service cover letter:

While researching how to write cover letters  I came across this thing called Amazing Cover Letter Creator. It promised to make it so simple to create a cover letter that was so well written that nearly any employer who read it would want to give me an interview.  I was skeptical, but figured that what I was doing already wasn’t working so I had to try something different. The guy who wrote the software is some kind of expert on letters and recruitment so I gave it a try.

After installing the program it prompted me to enter information about myself and the job I was applying for. Only four minutes later it was done and I had a brand new cover letter! When I read it even I was impressed with myself, the way this letter was written presented me as someone who needed to be hired right now, someone to be taken seriously. The next day I applied for about 5 customer service positions with my new cover letter and resume, and not even two days later had phone calls from three different companies who wanted me to come in for an interview! Have you been getting invited to job interviews? It was certainly a first for me, they all wanted to interview because my cover letter for customer service grabbed their attention and got me in the door.

Finally I was getting through to someone who actually wanted to speak to me, not just throw my resume in the trash when they read it. Over the next week I went to each of the three interviews… the first one wasn’t so good because I was nervous and hadnt had much practice. The second one went better and at the third one I just nailed it. They offered me the job on the spot after the third interview, then on the way home got a call from the second company who were offering me a job there too!

What a crazy situation – 2 weeks earlier no employer would even see me, now two companies wanted me to work for them. The second offer was from a major national company (cant say who it is of course) for a trainee customer service officer position! I happily took the job and have been there for nearly 4 months now.

Don’t make my mistake and waste all that time applying for jobs with a boring cover letter, or even worse no cover letter at all.

Click here to try the Amazing Cover Letter Creator today – get yourself the dream job using my secret weapon!

3 years ago I interned at the Special Olympics. Having made a number of connections there,  I just found out there is now  a job available in the position I was interning and I intend on applying for it.

They say to submit a creative cover letter. The professionals I have been speaking with advised to perhaps write a slightly a less-professional yet still professional cover letter.

This is what I have been working on:

“As a former Special Olympics <> intern, I am well-versed in the joys and stresses of planning Special Events in the nonprofit sector. As you have already seen, I am a dedicated, competent and driven individual with a sound experience working with Special Olympics <>.

It is with great interest and enthusiasm that I respond to your recent job posting on the <> website for the position of <> with Special Olympics <>. My resume is attached for your review and consideration, and I am confident that you find me well qualified for this position.

My Response:

The “problem” you have is not a problem at all. People often give jobs to their proteges or get jobs from their mentors. It’s the natural state of business.

Your cover letter looks very solid, however it isn’t what I would call a “less professional” letter. I think I would remove the “As you have seen” in the second sentence of the first paragraph, as most people who read it won’t have seen anything of the sort.

One suggestion is to make the letter a personal account of your experience as an intern. Explain a particular event that caught your attention and heart that might point them to WHY you want the job. For example, if you helped a particular person struggle through an event and how that taught you and them both something. Your resume will highlight your skills and qualifications… the cover letter should highlight your personality and who you are as a person. So, I’d say your letter is still too “cold” and “professional” and not quite “personal” enough.

Hope that helps.

When I write cover letters for jobs, I tend to keep it factual… you know, just the usual stating what they want/desire and how I meet those requirements. It’s very boring to me, but it’s also “safe”.

On the other hand, I’ve been thinking about creating a more creative cover letter, but I’m not sure if it would be a good idea or not? I’m more creative then traditional, but I don’t want to miss out on a job opportunity because of my creativity.

For the creative cover letter, I’m thinking of doing it in newspaper style (1 page only) with the basic newspaper title info, a header, pic (you know, the usual stuff you see in a newspaper), but for the story, it would be basically about me (nothing really personal… only stuff that relates to the jobs such as me being a new graduate, etc). I’m a great writer, so I’m not worried about the “story”, but is it a bad idea for me to take a more creative approach to cover letters? All of the jobs I apply to always ask for the same things

My Answer:

If you’re applying for a career in the finance industry, I wouldn’t recommend it.

If you’re applying for a career in journalism, they may just love it.

However, I’ve always heard conservative and professional is the best policy with these things.

Amit asked: I have a negativity experience in my last work and resigned.how can i tell that to my prospect employer?should I include my last work experience?If not?they said they dont like a lier.I dont want to Lie so i want to tell the truth but its a negative impression on my part if i tell the truth?

My Answer: Don’t mention anything about the negative experience you had, just concentrate on the positive aspects of the job. And, yes, you should list that job on your resume, unless you can delete it without creating a gap in employment. Also it looks as though English is your second language? If you can definitely get help from a native english-speaker when writing your cover letter, they can help you fix grammatical and spelling errors. All the best.

http://blog.davehawes.com/post/2010/03/16/Studying-History-is-more-important-today-than-it-was-before-the-Internet.aspx

“Those that believe subjects such as History are outdated and irrelevant in the modern world are being naive and short sighted. The skills gained in these subjects are becoming more important than ever before. Learning things is hard and so trying to teach people on a moving platform, such as the Internet, is a really bad idea. By using a stable platform, such as a set period in History with lots of high quality information, makes it much easier to teach people how to become effective Information Gatekeepers.”

Is the crux of it but i recommend reading the whole post.

Job searching has become very complicated in today’s world. As there were many job cuts during the GFC and subsequent recession, most organizations have almost stopped job recruitments. Despite this, the needy job seekers have to still be proactively searching and applying for jobs.

A job search letter may be of two types:

• A letter which refers to an advertised requirement of a position or
• A letter which inquires prospective employers for any vacant position.
In the former case, the reference is quite simple. You have to mention the way in which you came to know about the position. It could be an advertisement in a:
News paper,
internet job site or
Magazine.
You need to quote the particular date and page number of the advertisement. The job for which you intend to apply also should be clearly mentioned. Your confidence that you can fit into that job and work with commitment towards that job should also be mentioned.
In the latter case, you should mention about your supposition that there would be some vacancies in that organization. This could follow a:
Press release or
Any other news regarding intake of employees in that organization.
An estimation of future intake could also be guessed.
But, specifically, the cause of such hypothesis should be mentioned. Your confidence and commitment towards that job should be mentioned as usual.
This would form the first paragraph of the cover letter.
In both the types, the second paragraph should explain about your:
Qualifications and
Achievements.
These could be based on your educational, professional or personal interest related activities. The theme is to convince your employer that you can fulfill the job requirements satisfactorily.
For this sake, point to point matching of the job requirements to your qualifications would be a good idea. In this way, the employer need not sit to solve the puzzle of such matching.
However, if there is any mismatch, the same should be managed more convincingly by concentrating on your strong points and spelling out your weak points very subtly.
The third paragraph should express a hope and anticipation to meet the employer.
If in case, you reside in any other place, the details as to how to make that meeting possible etc. should be clearly written.
The way in which you plan to follow up should also be clearly written. The best possibility could be through an e-mail.
If your letter is just an inquiry of the position, then clear indication of follow up initiative should be given. On that particular date, another mail with reference to the previous letter should be sent.
In such a way, if you follow a particular methodology and standard in your application, the employer is sure to be convinced.

I’ve identified five of the most common reasons why your cover letter isn’t getting you a job interview, and I’ll tell you what they are and how to fix them now.

1. Your letter looks unprofessional. Resist the temptation to use funky fonts, pretty colours or, god forbid, pictures. While these will get you noticed, it won’t be in the way that you were hoping. Your cover letter (and job prospects) will be on a one way trip to the bin. Use a simple font like Times New Roman or Arial, in 10 or 12. Only use black ink. Let your experience sell you, not your artistic efforts.

2. While we’re on the appearance of your letter, one of the most common mistakes people make is spelling, grammar and presentation. Make sure you know how to spell the words you’re using (or use a spellchecker) and make sure you know what they mean. It’s all well and good to use long, impressive words – but you’ll look stupid if it comes out that you have no idea what they mean. Get someone else to read over your final product before you send it off to help pick up any mistakes you may have missed.

3. Another common mistake people make with cover letters is that they just regurgitate their resume. Pick and choose one or two key roles that you have had in the past that you think will make you stand out, and stick to those. If your employer wants to know more, they will go to your resume for the details. A cover letter needs to be succinct and to the point, not a rambling diary of all the jobs you’ve had over the past ten years.

4. Don’t be too generic. Surprise the employer with a bit of knowledge about their company – Google is your friend here. Make it known why you want to work for them – even if this is just a stop-gap job for you, don’t let them know that. Treat every job and cover letter as though it’s the career path you’ve been shooting for your whole life, and make them believe it.

5. Finally, the last mistake that people commonly make is being too modest. The job market is no place for modesty, it’s highly competitive and if you don’t sing your praises, no one else will do it for you. Make your strengths known – you know what they are. Make your personality shine through in the letter and be confident in your abilities

https://blogs.psu.edu/mt4/mt-tb.cgi/39338

1). Name and title of receiver. Find out by calling the company and asking who is taking resumes for the position. Get their full name, title – simply addressing your letter “To whom it may concern” is impersonal and can be off putting.

2). Why you are qualified for the process. Don’t just restate what you have written in the resume. It can stand on its own. Put in something unique about yourself. For example, there may be a volunteer activity that goes hand in hand with this job. Employers like to see that you have a life and aren’t afraid to help out without regard to compensation necessarily.

3). Tell them about one of your most recent and most successful accomplishments. Even if this doesn’t apply directly to the position, it shows that you are a good and capable worker who is destined for great things if given the chance.

4). Allow your enthusiasm and passion to shine through. Be enthusiastic on paper and your willingness to complete tasks will give the employer an indication of the great employee that you can be. This always helps.

If you follow this advice hopefully you will be well prepared to get that new job! For more specific help be sure to check out my story about the book I read that taught me to write the perfect cover letter and resume.

Good Luck!