Thoughts On Writing A Cover Letter For Customer Service In Today’s Job Market
My thoughts on writing a cover letter for customer service – some advice:
Job searching has become very complicated in today’s world. As there were many job cuts during the GFC and subsequent recession, most organizations have almost stopped job recruitments. Despite this, the needy job seekers have to still be proactively searching and applying for jobs.
A job search letter may be of two types:
• A letter which refers to an advertised requirement of a position or
• A letter which inquires prospective employers for any vacant position.
In the former case, the reference is quite simple. You have to mention the way in which you came to know about the position. It could be an advertisement in a:
News paper,
internet job site or
Magazine.
You need to quote the particular date and page number of the advertisement. The job for which you intend to apply also should be clearly mentioned. Your confidence that you can fit into that job and work with commitment towards that job should also be mentioned.
In the latter case, you should mention about your supposition that there would be some vacancies in that organization. This could follow a:
Press release or
Any other news regarding intake of employees in that organization.
An estimation of future intake could also be guessed.
But, specifically, the cause of such hypothesis should be mentioned. Your confidence and commitment towards that job should be mentioned as usual.
This would form the first paragraph of the cover letter.
In both the types, the second paragraph should explain about your:
Qualifications and
Achievements.
These could be based on your educational, professional or personal interest related activities. The theme is to convince your employer that you can fulfill the job requirements satisfactorily.
For this sake, point to point matching of the job requirements to your qualifications would be a good idea. In this way, the employer need not sit to solve the puzzle of such matching.
However, if there is any mismatch, the same should be managed more convincingly by concentrating on your strong points and spelling out your weak points very subtly.
The third paragraph should express a hope and anticipation to meet the employer.
If in case, you reside in any other place, the details as to how to make that meeting possible etc. should be clearly written.
The way in which you plan to follow up should also be clearly written. The best possibility could be through an e-mail.
If your letter is just an inquiry of the position, then clear indication of follow up initiative should be given. On that particular date, another mail with reference to the previous letter should be sent.
In such a way, if you follow a particular methodology and standard in your application, the employer is sure to be convinced.
